Privacy Policy
Last updated: October 8, 2025
This Privacy Policy describes how Nimood (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://nimood.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time (e.g., to reflect changes to our practices or new operational, legal, or regulatory requirements). When we update the Privacy Policy, we will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect (and have collected over the past 12 months) personal information from you via various sources (as set out below). The specific information we collect depends on how you interact with us.
In addition to the details below, we may use the information we collect to:
- Communicate with you;
- Provide, improve, or enhance the Services;
- Comply with applicable legal obligations;
- Enforce applicable terms of service;
- Protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on your interaction with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The sections below cover the categories and types of personal information we collect.
Information We Collect Directly from You
The information you submit directly via our Services may include:
- Contact details: Name, address, phone number, and email.
- Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Username, password, security questions, and other details used for account security.
- Customer support information: Details you choose to include when communicating with us (e.g., messages sent via the Services).
Some Service features require you to provide this information. You may choose not to share it, but this may prevent you from using those features.
Information We Collect about Your Usage
We may automatically collect information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data includes:
- How you access and use the Site/your account;
- Device, browser, and network connection information;
- IP address;
- Other details about your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties (e.g., vendors or service providers acting on our behalf), including:
- Payment processors: Third parties that collect payment information (e.g., bank account, credit/debit card details, billing address) to process your payments, fulfill orders, and provide the products/services you requested.
- Tracking technologies providers: When you visit, open, or interact with our Services or advertisements, we (or our partners) may automatically collect information via pixels, web beacons, software development kits, third-party libraries, or cookies.
Any information obtained from third parties will be handled in accordance with this Privacy Policy. See also the "Third Party Websites and Links" section below.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process orders, communicate with you (e.g., account/purchase/return notifications), create/maintain your account, arrange shipping, and enhance your shopping experience (including enabling Shopify to match your account with other Shopify services you may use). For details on Shopify’s processing of your information, see Shopify’s Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising: To send marketing/promotional communications (e.g., email, text, or postal mail) and tailor Services/advertisements to you. For EU residents, this processing is based on our legitimate interest in selling products (per Art. 6 (1) (f) GDPR).
- Security and Fraud Prevention: To detect, investigate, or address potential fraud, illegal activity, or malicious use of the Services. If you are an EU resident, this is based on our legitimate interest in keeping the website secure (per Art. 6 (1) (f) GDPR).
- Communication with You and Service Improvement: To provide customer support and improve our Services. For EU residents, this is based on our legitimate interest in being responsive to you and maintaining business relationships (per Art. 6 (1) (f) GDPR).
COOKIES
Like many websites, we use Cookies on our Site. For specific details about Shopify-related Cookies, see https://www.shopify.com/legal/cookies.
We use Cookies to:
- Power and improve the Site/Services;
- Remember your actions and preferences;
- Analyze how users interact with the Services (based on our legitimate interest in administering/optimizing the Services).
We may also allow third-party service providers to use Cookies on our Site to tailor services, products, and advertisements on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can adjust your browser settings to remove or reject them. Note that this may negatively impact your user experience (e.g., some features may not work correctly).
Our website also recognizes the Global Privacy Control (GPC) signal, which lets you opt out of certain information uses/disclosures. If you send a GPC signal, we will treat it as a valid opt-out request for sharing/targeted advertising (for the browser/device sending the signal, or the associated Shopify account if applicable). To learn more about GPC, visit https://globalprivacycontrol.org. We do not recognize other signals that may prevent tracking from your browser/device.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties (subject to this Privacy Policy, legitimate purposes, and other legal requirements). These circumstances include:
- With vendors/third-party service providers: Entities that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping).
- With business and marketing partners: Entities we work with to advertise to you (in accordance with their own privacy notices).
- At your request/with your consent: When you direct us to disclose information to third parties (e.g., to ship products).
- With our affiliates/corporate group: For our legitimate interest in operating a successful business.
- To comply with legal obligations: To respond to subpoenas, search warrants, or similar requests; enforce terms of service; or protect/defend the Services, our rights, or the rights of our users/others.
In the past 12 months, we have disclosed the following categories of personal information (for the purposes set out in "How We Collect and Use Your Personal Information" and this section):
| Category of Personal Information | Categories of Recipients |
|---|---|
| - Identifiers (e.g., contact details, order/account information)
|
- Vendors/third-party service providers (e.g., processors, fulfillment partners, customer support partners, data analytics providers)
|
We do not use/disclose sensitive personal information without your consent (or for inferring characteristics about you).
In the past 12 months, we have "sold" or "shared" (as defined by applicable law) the following personal information for advertising/marketing activities:
| Category of Personal Information | Categories of Recipients |
|---|---|
| - Identifiers (e.g., name, email, phone number)
|
Business and marketing partners |
THIRD PARTY WEBSITES AND LINKS
Our Site may include links to websites/platforms operated by third parties. If you follow these links, review the third party’s privacy/security policies and terms of service—we do not guarantee the accuracy, reliability, or security of these sites, and we are not responsible for information found on them.
Information you provide on public/semi-public venues (e.g., third-party social platforms) may also be visible to other Service users or third parties. Our inclusion of links does not (by itself) imply endorsement of the third party’s content or operators (unless disclosed on the Service).
CHILDREN'S DATA
The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent/guardian of a child who has provided us with personal information, contact us (via the details below) to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge of personal information about individuals under 16 years of age (as required by applicable law).
SECURITY AND RETENTION OF YOUR INFORMATION
Please note: No security measures are perfect or impenetrable, and we cannot guarantee perfect security for any information you send to us. We recommend you do not use insecure channels to communicate sensitive/confidential information.
How long we retain your personal information depends on factors like:
- Whether we need the information to maintain your account or provide the Services;
- Legal obligations we must comply with;
- Dispute resolution needs.
YOUR RIGHTS
Depending on your location, you may have some or all of the following rights regarding your personal information (note: these rights are not absolute and may only apply in certain circumstances):
- Right to Access/Know: Request access to (and details about) the personal information we hold about you, and how we use/share it.
- Right to Delete: Request deletion of the personal information we maintain about you.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Portability: Request a copy of your personal information, and request we transfer it to another entity (where technically feasible).
- Restriction of Processing: Request we stop or restrict processing your personal information.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you may withdraw this consent (by replying directly to our communication or declining processing).
- Managing Communication Preferences: You may opt out of promotional emails at any time. Note: We may still send non-promotional emails (e.g., account/order updates).
You may exercise these rights via the Site (where indicated) or by contacting us (via the details below). We will not discriminate against you for exercising these rights.
To process your request, we may need to collect information to verify your identity (e.g., email address, account information) before providing a substantive response. If you designate an authorized agent to make requests on your behalf, we will require the agent to provide proof of authorization before accepting the request. We will respond to your request in a timely manner (as required by applicable law).
COMPLAINTS
If you have complaints about how we process your personal information (and are unsatisfied with our response), contact us (via the details below) or lodge a complaint with your local data protection supervisor (or the entity responsible for data protection in your jurisdiction).
INTERNATIONAL USERS
We may transfer your information outside the country you live in (e.g., to third-party service providers/partners in other regions). We use recognized transfer mechanisms (e.g., the European Commission’s Standard Contractual Clauses, or the UK’s adequate protection determination) to ensure adequate protection for the transferred data (unless the transfer is to a jurisdiction that has been deemed to provide adequate protection).
CONTACT
If you have questions about this Privacy Policy, or wish to exercise your rights, contact us via:
- Email: Support@nimood.com
- Customer Service: Available 9:00 AM – 6:00 PM Beijing Time (UTC+8), Monday to Friday
For stated purposes, we are the data controller of your personal information.