Shipping & Delivery

Last Updated: August 19, 2026

Thank you for shopping with Nimood. Please review our shipping and delivery policy below.

Order Cutoff Time

Orders placed before 4:00 PM will be processed according to our standard fulfillment schedule. Orders placed after 4:00 PM may begin processing on the next business day.

Processing Time

Orders are processed on business days, Monday through Friday, excluding weekends and holidays.

Shipping Time

Estimated shipping time is 3-5 business days after the order has been processed and shipped. Delivery times may vary depending on the destination, carrier service, weather conditions, holidays, or other factors outside our control.

Shipping Fee

Nimood currently offers free shipping on eligible orders.

Shipping Confirmation

Once your order has shipped, you may receive a shipping confirmation email with tracking information, if available. Tracking updates may take some time to appear after the carrier receives the package.

Returns & Exchanges

Nimood does not currently accept returns or exchanges for reasons unrelated to product quality or order fulfillment issues, including change of mind, incorrect product selection, or preference for a different model, color, size, or quantity.

If you believe your product has a quality issue, arrives damaged, incomplete, or incorrect, please contact us at yuyang@nimood.com with your order number and clear photos or videos of the issue. We will review the information provided and determine an appropriate resolution.

Delivery Issues

If your order is delayed, lost, damaged, incomplete, or delivered incorrectly, please contact us at yuyang@nimood.com with your order number and any relevant photos or details. We will review the issue and help determine an appropriate resolution.