Shipping & Delivery

Please allow up to two business days (excluding weekends and holidays) for an order to be processed and shipped. Once the order has been handed over to the delivery carrier, a tracking number will be sent to the customer via email.

Upon handover to the delivery carrier, all responsibilities related to shipping and handling shall be transferred to the carrier. The seller shall not be liable for any delays caused by the shipping provider. For updates on delayed orders, please contact the relevant carrier directly to inquire about the shipment status.

Stander shall bear no liability for lost or damaged products once the order has been transferred to the shipping carrier’s custody. Should you receive a damaged product, please contact our customer service team immediately.

Orders are not eligible for delivery to P.O. Boxes.

Order processing commences immediately after submission, and cancellations will not be accepted once this process has started. For further details regarding order cancellation, please refer to our official Return Policy.

Returns will be accepted within 30 days from the original date of purchase. All returned items must be unused and kept in their original packaging. For comprehensive information on returns, please consult our full Returns Policy.